Please feel free to give us your feedback to meet your expectations or appreciate of our services. 


Type of Feedback:  
 
        Subject:  
 
           Name:  *
 
      User Name:  
 
 e-mail address:  *
 
   Phone Number:
Note:

  • Operational issues: Complaints regarding delay/early in operation of the schedule, complaints against crew/ counter staff/ franchisees etc.,
  • Bus mechanical issues: Complaint regarding the bus/vehicle related issues such as cleanliness, display of boards, torn seats etc.,
  • Software related issues: Any problem faced in application software, Software new feature requirement. etc.,
  • Refund related issues (e-ticket passenger):

    • Failed transaction: Refund for the amounts deducted while booking e-ticket but ticket is not confirmed.
    • Other issues: Related to Bus cancelled, Bus breakdown, change in class of service other than class for which ticket has been booked, Bus did not pickup passenger at pickup point, etc.,
  • Advertisement: advertisement on KSRTC buses, bus stands etc.,
  • Infrastructure and Facilities: facilities at bus stations, cleanliness etc.,
  • About KSRTC website and Reservation system: suggestions regarding contents of website and reservation system.