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KSRTC has reached the following milestones in the area of Information Technology.
- It is the first PSU in Karnataka to have a well-structured cabling Local Area Networking at its Corporate Office connecting more than 180 computers in the year 1997.
- It is the first STU in India to have its Web Site during the year 1997.
- It was the first PSU to have Smart Card based Attendance Monitoring System in the year 1997, which was subsequently done by Government of Karnataka at Vidhana Soudha and M.S. Building.
- KSRTC is the first PSU in Karnataka to have totally computerized Recruitment System from 1997.
- It is the first STU in India to have an in house developed RDBMS based Passenger Seat Reservation System in the year 1998.
- KSRTC is the first STU to have E-tendering implemented in India.
- KSRTC is the first STU in India to have implemented Oracle Financials.
- KSRTC is the first STU in India to deploy Electronic Ticketing Machines on all of its routes.
- KSRTC is the first STU in India to have totally computerized Driving tracks for testing the candidates.
- KSRTC is the first and leading State Transport Undertaking in the country to adopt Information Technology in its administrative and operational processes.
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